The other side of the e-ticket is the ordering experience. This one wasn't especially smooth.

Last Wednesday I got my ticket for the Bill Frisell gig at the Bimhuis directly from their website. First off, I like the concept.

Why websites need big type. Great plea by Information Architects Japan for using large body type when designing for the web.

My computing devices (smartphone, laptop) do not have the ability to ignore daylight saving time.

In the process of designing the structure for a web site and the navigation to disclose that information, I often find there's lots of changing around in unexpected moments.

Adobe's John Nack backgrounds the use of application frames in the new Creative Suite 4.

Congratulations to Onno and Mark